Toshiba Group CSR
For Toshiba Group, CSR Fulfillment is synonymous with implementation of Corporate Philosophy. The Basic Commitment of Toshiba Group is the corporate philosophy shared throughout the Group, and moreover, at the heart of all CSR activities.
While the Group slogan "Committed to People, Committed to the Future. TOSHIBA." expresses the thrust of CSR at Toshiba and the management vision articulates the values we share, Toshiba Group Standards of Conduct and the United Nations Global Compact embody principles guiding us in our daily conduct of business.
Framework of Toshiba Group's Management Philosophy
Relationships with Stakeholders
Mindful that Toshiba Group's business involves relationships with various stakeholders, we are stressing communication with all of them. As well as appropriate dissemination of information, we are endeavouring to listen to the opinions and requests of our stakeholders in various ways and reflecting them in management objectives.
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Taking our cue from the voice of customer, whether received at call centres, solicited through customer satisfaction surveys or gathered in other ways, we are doing our utmost to enhance customer satisfaction. We concentrate on offering products, systems and services that are safe, reliable and beneficial, respond to customers sincerely, provide necessary information and promote universal design. |
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As of March 31, 2006, Toshiba shareholders numbered 450,000, of which 35% are individuals. We endeavour to secure profits in order to appropriately return profits to our shareholders. Information about Toshiba, including management policies and financial data, is disclosed in a timely manner at IR briefings and at the Toshiba website. |
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As of March 31, 2006, more than 170,000 people were working for Toshiba worldwide. We respect the human rights of every individual and draw strength from the diversity of our workforce. We endeavour to provide a safe working environment where employees can bring their expertise into full play, take pride in their work and experience job satisfaction, and work to establish a corporate culture conducive to the nurturing of those values. We are working to enhance communication at workplaces and vitalize organizations in various ways, for example, by conducting a survey of employees' values and attitudes, offering counselling services and initiating dialog. |
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As of March 31, 2006, Toshiba was doing business with 4,700 suppliers. We are endeavouring to establish fruitful partnerships with suppliers based on fair and open transactions and mutual trust. In accordance with Toshiba Group's CSR-oriented procurement policy, we are championing CSR throughout the entire supply chain. |
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We give careful consideration to the impact of business activities on local communities and strive to contribute to society while respecting their cultures and customs. As a good corporate citizen with a distinctive personality, we are eager to communicate with people in local communities through the arrangement of factory visits, initiation of dialogue, etc. More than 20,000 employees from 96 Toshiba Group companies participated in Toshiba's global corporate citizenship campaign in fiscal 2005. |
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We do our utmost to ensure compliance with laws and regulations throughout Toshiba Group by all employees. At the same time, we endeavour to secure profits and fulfill our obligations regarding the payment of taxes. We participate in industry associations etc. and make policy recommendations. |
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We cultivate partnerships with NPOs and NGOs in a wide range of fields, including the environment, human rights and corporate citizenship, always endeavouring to engage in constructive dialogue with them. |
Terms and Conditions
